Website Terms and Conditions

For Cardholder Terms and Conditions for our Corporate Prepaid Visa Rewards Gift Cards click here.

Trademark Information

VANCITY COMMUNITY INVESTMENT BANK is a trademark of Vancouver City Savings Credit Union, used under license. Credential Direct is a trademark of Ethical Funds Inc., used under license. Interac® is a registered trademark of Interac Inc., used under license. ACCULINK® is a registered trademark owned by Credit Union Central of Canada, used under license. THE EXCHANGE® is a registered trademark of Fiserv Inv., licensed for use in Canada by FICANEX Services Limited Partnership. VISA is a trademark of Visa Int., used under license.

Warranties and Limitation of Liability

Information and documents provided on this website are provided 'as is' without any warranty. Vancity Community Investment Bank uses reasonable efforts to include accurate and up-to-date information on this website; it does not, however, make any representations as to its accuracy or completeness. Your use of this website is at your own risk. Vancity Community Investment Bank and its suppliers and the other parties involved in creating and delivering this website's contents are not liable for any damages arising from use of this site.

Current information on all Vancity Community Investment Bank products and services can be obtained 24 hours a day through the Client Service Centre at 1.888.708.7800.

Links to Third Party Sites

The Vancity Community Investment Bank website may contain images of and links to third party websites ("Linked Sites"). The Linked Sites are not under the control of Vancity Community Investment Bank and Vancity Community Investment Bank is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Vancity Community Investment Bank is not responsible for webcasting or any other form of transmission received from any Linked Site nor is Vancity Community Investment Bank responsible if the Linked Site is not working appropriately. Vancity Community Investment Bank is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Vancity Community Investment Bank of the site or any association with its operators. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the Linked Sites.

Any dealings that you have with third parties (including advertisers) using any Linked Sites, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings are solely between you and the third party. Vancity Community Investment Bank shall not be responsible or liable in any way for any part of such dealings.

Use of Cookies

In order to provide better service, we will occasionally use a “cookie”. A cookie is a small piece of information which a website stores on your web browser on your computer and can later retrieve. The cookie cannot be read by a website other than the one that set the cookie. We use cookies for a number of administrative purposes. They let us store information that you have already told us, so we don't have to ask you again. They also allow us to measure what parts of our site customers prefer to see, and what parts are less popular. Most cookies last only through a single session, or visit. None will contain information that will enable anyone to contact you via telephone, e-mail, or "snail mail". You can set up your web browser to inform you when cookies are set or to prevent cookies from being set.